Mother and daughter running.

Hard dollar ROI from your well-being program

Reducing healthcare costs is a priority for every organization. However, many organizations don’t expect their well-being solutions to make a direct, measurable, hard dollar impact on medical spend.

It’s time to expect more.

A two-year, third party-validated study showed a 20% reduction in inpatient spending, driving over $27 per identified member per month of hard dollar savings for ActiveHealth clients.

You’ll learn about the three steps we follow to generate medical savings for our clients.

Read our paper

Doctor and patient talking

A letter from our Chief Medical Officer

By: Dr. Jonathan Rubens

I hope this letter finds you well and preparing to enjoy the longer days and warmer weather. Having spent so much time at home over this past year, being outside holds that much more promise to us all. In this quarter’s letter, I’d like to share some interesting study results with you.

We recently completed a two-year study of our well-being solution, the Lifestyle and Condition Coaching program. Third-party validated1 results show that the program can improve health outcomes and deliver hard dollar savings for clients. Key results include:

  • $27.49 cost savings per identified member, per month2
  • 20% reduction in inpatient costs for identified members2
  • 3.6:1 return on investment2
  • 10% increase in primary care utilization2

The value inherent in the first three results is obvious. But why is a 10% increase in primary care utilization a good thing?

There are two key reasons why this is a positive development. First, members are closing gaps in preventive care. Second, they’re receiving treatment for health issues in appropriate, high-value settings. They’re taking advantage of expanded availability of primary care services, including same day appointments, telehealth and extended hours.

The average primary care visit lasts about 17 minutes.3 So it’s critical that members and their doctors make the most of their time together. That’s where we come in.

  • Before the visit – We can find gaps in care, recommend and prioritize health actions and help educate members about their conditions.
  • After the visit – We can help members understand their care plan, answer questions they have about treatment options and stay motivated to set and achieve health goals.

As members improve their health literacy, they’re better able to understand their health, can participate actively in their care and treatment and have more meaningful conversations with their doctors. Our experience with the pandemic in the last year has made the value of coordination and collaboration with providers even more clear.

A final note

It’s been a long year since we first started adjusting our lives to shelter safely at home. With vaccination distribution efforts underway around the country, it’s exciting to imagine returning to a more normal pace of life.

The Centers for Disease Control and Prevention indicate that once we’ve been fully vaccinated, we may be able to do things that we stopped doing when the pandemic started. Think about being able to be indoors with others who have been fully vaccinated without masks. For now, even after we’ve been vaccinated, we’ll still need to wear masks in public and keep practicing social distance to protect others.4 Though it may seem frustrating, it is important that we continue to follow these necessary precautions.

Lastly, change is seldom easy. For some, just considering the return to pre-pandemic activities, much less adjusting to our new post-pandemic lives, will be stressful. I encourage you to pay special attention to your emotional health. Acknowledge and notice when you or those around you might be struggling. Be encouraged and encouraging. None of us must go this alone. There are resources available to help you and those you love. Please reach out and ask for help if you need it and know that we at ActiveHealth are here to support you wherever you are on your path to well-being.


Man talking on phone holding baby in the city.

Busy professionals who are juggling work and family often put themselves last on the list.

At ActiveHealth, we’ve been helping people find their path to better health for over 20 years – so we know our stuff. That means giving really busy people quick, easy tips to take control of their health.

Sign up for ActiveHealth tips for really busy people. If you opt in, you’ll get a practical, doable health tip in your inbox twice a month.

Get Tips

Husband and wife on video call.

Gratitude: A message from Dr. Jonathan Rubens, Chief Medical Officer

It’s easy to focus on many of the negative headlines. Instead, let’s reflect on what we’ve accomplished this year. Read this message from Dr. Jonathan Rubens, Chief Medical Officer at ActiveHealth, about approaching the holidays with gratitude.

Mother and daughter walking on the beach.

ActiveHealth awarded direct contracting entity by CMS

November 2020

Serious illnesses take a toll on patients, their families and caregivers. It’s a confusing and emotional time, often involves navigating multiple providers and results in higher health care utilization and costs. It creates challenges for families, caregivers and providers too. High-need patients with serious chronic illnesses such as heart failure, cancer, or end-stage kidney disease require time and resources to manage.

The Centers for Medicare and Medicaid Services (CMS) has introduced new value-based payment models to address some of these challenges. They recently awarded Direct Contracting Entities (DCEs) to a select group of organizations focused exclusively on serving high-need Medicare beneficiaries.

ActiveHealth is proud to have been awarded a Direct Contracting Entity (DCE) to serve high-need patients and their families. During the first performance year, we’ll be collaborating with hospice, palliative care and home-based primary care providers in Florida, New York and Illinois. View the DCE Provider Partners

The Direct Contracting program for high-need Medicare beneficiaries will offer the following enhanced services:

  • Advocacy-driven care coordination
  • Help from a specialized interdisciplinary team
  • Health education and care planning support
  • 24/7 support for patients, families and caregivers
  • Referrals to community resources

About: ActiveHealth is a payor-agnostic care management and well-being solutions provider with over 20 years of experience and 20 million+ lives under management. ActiveHealth specializes in engaging and advocating for disengaged, vulnerable members who often have multiple medical, behavioral and social challenges. As a result, ActiveHealth is uniquely positioned to meaningfully improve health outcomes and costs.

Patient with doctor.

The vacation season is over – which means it’s time to go back to work, back to school and back to care. When the pandemic first hit, we locked down and stayed safe at home. Many of us delayed or cancelled needed health care. Read a message from ActiveHealth Chief Medical Officer Dr. Jonathan Rubens about taking care of ourselves as we switch gears into the fall season.

Doctor assisting woman in a wheelchair

Maximizing serious illness support through intensive care management

Patients with complex and serious illness require more intense specialized care. The Center for Medicare and Medicaid Innovation (CMMI) is working to lower costs for these patients while improving care quality.

CMMI is creating opportunities for alternative payment models to care for individuals with Serious Illness through Primary Care First and Direct Contracting. This is an opportunity for you to add new revenue streams with potential for quality-based bonuses. ActiveHealth Management can make it simple for you to participate.

Let’s work together to:

  • Improve the health care experience for your patients
  • Reduce financial risk while improving quality of care
  • Maximize your revenue with a care management partner with proven outcomes

Contact us at 855-217-9301 to learn more about our Serious Illness program.


Man getting ready to go for a run

How to create a sustainable wellness program

Successful wellness programs keep people at the center. In our guide, you’ll learn how data can cut through one size fits all health programs to drive personalized wellness experiences. This person-centric approach can help reduce costs, boost workforce productivity and create a healthier culture overall. Learn how to build a successful wellness program, and track your success using our 7 key metrics. Download the guide.

Dad reading a book to kids

A message from Dr. Johnathan Ruben, Chief Medical Officer

According to a recent poll, 45% of American adults say that daily worry and stress have taken a toll on their mental health.1

So, now more than ever, it’s important to create a safe environment for people to admit that they’re struggling and then connect them with support services that can help.

Read this letter from Dr. Jonathan Ruben, Chief Medical Officer at ActiveHealth, and learn how we reach out to members during these challenging times.


1 Kaiser Family Foundation. Panchal N, Kamal R, OrgeraK, et al. The Implications of COVID-19 for Mental Health and Substance Use. April 21, 2020. Available at May 19, 2020.