Husband and wife on video call.

Gratitude: A message from Dr. Jonathan Rubens, Chief Medical Officer

It’s easy to focus on many of the negative headlines. Instead, let’s reflect on what we’ve accomplished this year. Read this message from Dr. Jonathan Rubens, Chief Medical Officer at ActiveHealth, about approaching the holidays with gratitude.

Mother and daughter walking on the beach.

ActiveHealth awarded direct contracting entity by CMS

November 2020

Serious illnesses take a toll on patients, their families and caregivers. It’s a confusing and emotional time, often involves navigating multiple providers and results in higher health care utilization and costs. It creates challenges for families, caregivers and providers too. High-need patients with serious chronic illnesses such as heart failure, cancer, or end-stage kidney disease require time and resources to manage.

The Centers for Medicare and Medicaid Services (CMS) has introduced new value-based payment models to address some of these challenges. They recently awarded Direct Contracting Entities (DCEs) to a select group of organizations focused exclusively on serving high-need Medicare beneficiaries.

ActiveHealth is proud to have been awarded a Direct Contracting Entity (DCE) to serve high-need patients and their families. During the first performance year, we’ll be collaborating with hospice, palliative care and home-based primary care providers in Florida, New York and Illinois. View the DCE Provider Partners

The Direct Contracting program for high-need Medicare beneficiaries will offer the following enhanced services:

  • Advocacy-driven care coordination
  • Help from a specialized interdisciplinary team
  • Health education and care planning support
  • 24/7 support for patients, families and caregivers
  • Referrals to community resources

About: ActiveHealth is a payor-agnostic care management and well-being solutions provider with over 20 years of experience and 20 million+ lives under management. ActiveHealth specializes in engaging and advocating for disengaged, vulnerable members who often have multiple medical, behavioral and social challenges. As a result, ActiveHealth is uniquely positioned to meaningfully improve health outcomes and costs.

Patient with doctor.

The vacation season is over – which means it’s time to go back to work, back to school and back to care. When the pandemic first hit, we locked down and stayed safe at home. Many of us delayed or cancelled needed health care. Read a message from ActiveHealth Chief Medical Officer Dr. Jonathan Rubens about taking care of ourselves as we switch gears into the fall season.

Doctor assisting woman in a wheelchair

Maximizing serious illness support through intensive care management

Patients with complex and serious illness require more intense specialized care. The Center for Medicare and Medicaid Innovation (CMMI) is working to lower costs for these patients while improving care quality.

CMMI is creating opportunities for alternative payment models to care for individuals with Serious Illness through Primary Care First and Direct Contracting. This is an opportunity for you to add new revenue streams with potential for quality-based bonuses. ActiveHealth Management can make it simple for you to participate.

Let’s work together to:

  • Improve the health care experience for your patients
  • Reduce financial risk while improving quality of care
  • Maximize your revenue with a care management partner with proven outcomes

Contact us at 855-217-9301 to learn more about our Serious Illness program.


Man getting ready to go for a run

How to create a sustainable wellness program

Successful wellness programs keep people at the center. In our guide, you’ll learn how data can cut through one size fits all health programs to drive personalized wellness experiences. This person-centric approach can help reduce costs, boost workforce productivity and create a healthier culture overall. Learn how to build a successful wellness program, and track your success using our 7 key metrics. Get started today.


Personalized Health and Well-being

Less than three percent of Americans live a healthy lifestyle.1   Why? Because making healthier choices isn’t always easy.
When people don’t know where to start, they just don’t. But, with ActiveHealth’s Lifestyle and Condition Coaching program, that’s about to change.

How It Works

1. Power personal insights

The key to personalization is data – what we know and how we use it.

• Powerful predictive analytics - We analyze clinical, behavioral, self-reported and consumer data. Then we create a 360-degree view of each person.

• Personalized plans – Each plan includes the right mix of digital and clinical support. Your employees will get practical, actionable advice designed to create lasting behavior change.

2. Amplify engagement

The Why – We designed the program to uncover the intrinsic motivations because they inspire long term change.

The How – Then we build a personalized experience around them.

• Multi-channel access lets your employees meet us where and when they choose. Telephonic, group coaching, on-site or digital coaching.
• The Active Health Index helps us build personalized care plans. It prioritizes actions that are most urgent and most likely to make a long-term impact on health.
• The MyActiveHealthSM member engagement platform is the digital gateway to health and well-being. Digital tools, programs and resources are neatly packed into a vibrant and engaging online experience.

The Nudge – We stay with our members every step of the way with timely, strategic encouragement  that helps them stay engaged.

3. Advance health and well-being

First, we look for specific, primary conditions. But once we connect with participants, we can do much more. We can support more than 40 topics, including:

• Weight management
• Chronic back/neck pain
• Stress management
• Diabetes
• Sleep
• Pre-diabetes
• Coronary artery disease
• Tobacco cessation
• Pre-hypertension
• Asthma
• Heart failure
• Chronic obstructive pulmonary disease

Digital and clinical coaching support is a winning combination. Your employees will have a real possibility to create long-term behavior change.  They’ll have a chance to work toward their best health on their terms – when they want it, how they want it.







1 Source: Loprinzi, Paul D. et al. Healthy Lifestyle Characteristics and Their Joint Association With Cardiovascular Disease Biomarkers in US Adults. Mayo Clinic Proceedings, Volume 91 , Issue 4 , 432 – 442. Available at Accessed September 21, 2017.  ©2018 ActiveHealth Management, Inc. This material is for informational purposes only and is neither an offer of coverage nor medical advice. It contains only a partial, general description of program and services and does not constitute a contract. Information provided through such programs and services is not a substitute for diagnosis or treatment by a physician or other health care professional. This information is believed accurate as of the product date; however, it is subject to change.



The 40% factor of Health and Well-being

Your overall health and well-being are more than the health care you’re getting when you visit your doctor. Your behavior alone has a 40 percent impact on it. We have an opportunity to help people get on the path to better health; in fact, it’s our mission. Read this inside perspective from Mohamed Diab, President, and CEO of ActiveHealth about how we can help transform health and well-being.

Download the perspective paper.

Woman and man working

Infographic: A Healthy Workforce is Good for Business

Employers shoulder the growing costs of health care – more than $36B annually.

  • Americans are sicker today than ever before
  • Employers shoulder growing health care costs
  • Every year, medical problems cause employees to miss work or not perform at their best, resulting in lower productivity and driving up health care costs

Promoting healthier behaviors by supporting employee wellness programs can pay off­ . Healthy employees are more productive, miss fewer days of work, and help keep health care costs down.

View ActiveHealth’s new infographic to learn how employers can face this workplace challenge.


Improving Engagement with Wearable Devices

Curious about whether or not a fitness device is good tool to help you reach your fitness goals?

The jury is still out on the long term effectiveness of wearable fitness devices across a broad population. We all know someone who had a device, used it religiously for a while and then lost interest. However, we are starting to see statistics stating that a majority of employees continue to use their fitness devices six months after their employers launch their wellness program.

According to our head of customer engagement, she personally is happy to report that she is one of those people who has worn a Fitbit for more than four years.

Her motivation to start wearing a device was curiousity, "I was curious about how much activity I was actually getting. As it turns out, the answer was ‘not much’. I was only averaging about 2,000 steps during the work day. I learned that I was hardly moving at all during the daytime hours and I was getting most of my activity in at the gym in the evening. If we believe that sitting is the new smoking, I was well on my way to poor future health".

She found that wearing her Fitbit helped her figure out how to get at least 10,000 steps per day, it also helped her change her routine so that she was getting more activity throughout the day. "I try to get 500-600 steps per hour while I am working during the day. That means changing things up – I now look for opportunities to move! Sometimes, I walk in place while participating in a conference call. My one-on- one meetings with my team have become walking meetings. I take the long route to the bathroom and I park my car in the far corner of the lot. I also take the stairs instead of the elevator whenever possible". She also found ways to build in opportunities for what she calls "bonus steps” - such as offering to take the trip to get things other people need. Another key to her long-term use of her device - her close circle of friends and family members who wear devices as well. This has afforded many great opportunities for friendly competitions to see who accumulates the most steps.

Overall, she has found that her Fitbit and daily activities are now habits for her, "I feel great and will continue to track my activity so that I contribute to my best possible future health. I do believe that we are seeing the beginning of a broader trend that will likely continue to have an impact on improving overall health. Whether is it a wearable device or an app used with a smartphone, individuals are waking up to the need to move".

Interested in how wearables can be an effective tool to help engage employees in healthier habits? Download our tip sheet to find out how wearables are being used in wellness programs and a quick guide to some of the most popular devices and apps.

Wearable Device Tip Sheet - Download Now!

Man and woman riding bikes

Webinar: Engage Members through Data and Analytics

View Now

When it comes to improving health and well-being, using data and analytics offers insight, but the collected data needs to go beyond just knowing how members prefer to be contacted, or what conditions they have or what medications they take. Harnessing the combined power of rich data, advanced analytics and consumer-facing tools creates more opportunities to promote better health and drive meaningful engagement.

In the new era of engagement, consumers yearn to play a more active role in their health. To keep pace with these demands, and to have a real effect on improving health outcomes and decreasing costs, population health and wellness solutions need to fulfill the unmet needs of the health-activated consumer. In this session, learn how harnessing the combined power of rich data, advanced analytics and consumer-facing tools creates more opportunities to promote better health, drive meaningful engagement and decrease costs.

Watch the on-demand webinar to learn how:

  • Data analytics play a key role and provide value in identifying potential clinical risks, gaps in care and opportunities for member health improvement
  • Data and analytics-driven personalized care plans help members achieve their best health
  • The integration of rich data, advanced analytics and consumer-facing tools paired with population health and well-being programs drive engagement and sustained behavior change