Skip Navigation

Meet acute needs

Health can change in an instant, and the effects can touch all aspects of your life. Our programs help people get access to the care and services they need to improve their health.
Let’s talk

Case management

Our experienced case managers connect members to the right care at the right time in the right setting.


  • Care coordination
  • Education for members and caregivers
  • Data-driven support for social risk factors

24-hour nurse line

Health needs often happen outside of office hours. Experienced nurses are available to triage symptoms and offer reliable, up-to-date health and wellness information.


  • 24/7 access to adult and pediatric triage and support
  • Linguistic interpretation specialists available for over 200 languages
  • Integration with other benefit programs

Utilization management

We complete reviews for appropriateness of care. You can tailor our highly flexible utilization management reviews to support your overall benefit strategy.


  • Experienced, compassionate reviews overseen by medical directors
  • Customized precertification lists
  • Peer-to-peer collaborations upon request

Proudly accredited by NCQA and URAC for more than 20 years

Let’s talk

Let’s discuss how we can work within your existing program to help you meet the acute needs of your members.